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Sooting

Possible Cause Solution
Incorrect gas pressure. Check gas inlet pressure.
Wrong type of gas for the appliance. Check if appliance is NG or LPG by reading the rating plate behind the Front Cover and attached to the burner tray and check agqinst your gas supply. 
Direct Vent Only: Faulty seals on appliance at vent and/or front cover. Check condition of seals and replace if necessary.
DV Only: Vent kit not fitted correctly. Check that the vent is installed correctly.
High altitude installation. For installations above 2000ft contact your dealer.

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